Our Care have asked for information / life history about personal preferences, diagnosed concerns and cultural needs & lifestyle choices. They ensure that person centered approach is respected at all times. They have collected and lots of relevant life story information that ensures my father’s care experience is effective. Their aim at the beginning and several months’ later focuses on enabling him to maintain his independence and without their support my father undoubtedly would not have sustain his wish to remain in his marital home. I am eternally grateful to the Our Care staff and management team.
Mrs. A, on behalf of my father suffering from dementia
My support worker who spoke highly of their uncompromised attention to detail and first class service, which they provide, introduced me to Our Care. My mother and I have been lucky to have this Care Organisation involved in her daily personal care needs. We have had bad experiences with other organisations and were reluctant to have another agency involved. However Our Care have listened, documented and recorded and also delivered on the service, which they said they would deliver, and after a month have felt the need to express my gratitude to all involved in her care from this establishment. I am a very satisfied customer.